Account Management

Turkish Speaking Account Manager (Remote)

Remote
Work Type: Full Time

SabeeApp is a leading property management system (PMS) that provides software and support to independent hotel businesses to work better. We offer seamlessly integrated cloud solutions to improve booking management, online distribution, payment processing and guest engagement.

Running a hotel is not about administration all day long. We believe that a hospitality business should be built on creating an environment where people can feel at home. That is why SabeeApp do most of the work for them, so they can focus on providing great accommodation for great people!

SabeeApp was founded in 2013 in Budapest (Hungary) and now has offices around the Globe. With an international team of talented professionals, we are proudly serving customers in over 70 countries




Top responsibilities:

  • Build and maintain strong, long-lasting client relationships clients via phone/email/instant messaging platforms or online meeting platforms

  • Act as the main point of contact for clients, addressing their needs and concerns.

  • Understand clients' business goals and objectives to provide tailored solutions.

  • Identify opportunities for account growth and upsell additional products or services.

  • Ensure client satisfaction and retention through communication and problem resolution

  • Communicate account status, progress, and updates to internal teams and management.

  • Maintain a deep understanding of the company's products or services.

  • Provide product education to clients and recommend solutions that best fit their needs.



Requirements: 

  • Spoken languages: professional Turkish and English (an additional spoken language is an advantage)

  • Experience in hotel industry Customer Service related position is a must

  • Enthusiasm for working with people

  • High-level problem-solving skills, empathy

  • Excellent communication and presentation skills

  • Accuracy, also while working under pressure

  • Team player but able to work on his/her own



Advantages for Success: 

  • Prior knowledge of any hotel management software, OTA and channel manager 

  • Hotel Management studies or professional experience in the hospitality industry in Hungary or abroad is a preference

  • Technical interest is an advantage (MAC OS, CRM software knowledge ) 


Your benefits:

  • Performance based Bonus program 

  • Internal trainings

  • Genuine work/life balance

  • Home office opportunity after the probation period

  • Health: Gym card

  • Relax: Annual team building event and frequent get-togethers


To learn more about SabeeApp, visit our website: www.sabeeapp.com



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